techtalentwave

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IT EXECUTIVE

Responsibilities

• Speedy resolution of the day to day issues pertaining to business applications, hardware and communications and in room technologies.
• Keep the management of the resort abreast of the IT initiatives and projects undertaken by the corporate systems and IT department.
• Administration of systems to maintain the committed systems uptime.
• Ensure adherence to business process via regular audits.
• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests and system users.
• Must be self starter, alert, energetic, responsible and flexible.
• Ability to troubleshoot hardware and software problems.
• Networking equipment, PABX, email accounts and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause Analysis on a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Good knowledge of server hardware, disk storage technology, 1/0 devices.
• Skilled in usage of system level profiling tools and network monitory systems to aid in application performance profiling (iostat, Nagios).
• Able to perform other IT or Systems related task assigned by the management.
• Reports directly to General Manager.

Qualifications and Experience

• Graduate in Computer science.
• At least 3 years in experience independently handling similar functions.
• Thorough knowledge of computer operations-hardware and software.
• Knowledge in commercial applications such as FA, inventory knowledge of Windows based office automation applications.
• Good coordinating skills.
• Excellent communication skills.

To apply, please send your CV to aghhrd.colombo@tajhotels.com