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We’re on the lookout for a goal-driven go-getter to build connections with our global clientele while navigating product roadmaps, steering our teams to the finish line!

Join us to make an impact at Villvay!

Your role:

• Manage projects to ensure success by coordinating teams, resources, and activities efficiently
• Lead resource allocation and workload assignment to meet delivery requirements and deadlines.
• Collaborate closely with clients, business analysts, engineering leads, and other key stakeholders to understand requirements and ensure successful delivery.
• Regularly review processes, propose improvements, and implement strategies to enhance delivery efficiency.
• Confidently negotiate timelines and delivery goals with clients on behalf of Villvay.
• Ensure cross-functional collaboration across departments to facilitate software development completion.
• Work with project managers to establish clear guidelines for successful delivery processes.
• Analyze customer/client feedback and implement necessary changes to manage expectations and improve satisfaction.
• Ensure operations remain cost-effective while maintaining quality.
• Collaborate with management to develop and execute effective project strategies.
• Identify project risks early and take steps to mitigate them, ensuring successful outcomes.
• Build strong relationships with teams and stakeholders to promote effective communication and collaboration across departments.
• Assist in driving OKRs for project teams in collaboration with relevant stakeholders.
• Ensure teams maintain high levels of competence and strive for operational excellence.
• Uphold international standards of customer experience in all interactions.
• Gain a deep understanding of Villvay’s products, services, and vision.
• Act as an ambassador for Villvay’s values when representing the company to stakeholders.

Required experience:

• 8+ years of professional experience, including leadership responsibilities overseeing teams
• Familiarity with implementing Scrum and Agile methodologies.
• Experience working in the software industry with international clients.
• Excellent written and verbal communication skills in English.
• A self-motivated, goal-driven mindset with the ability to lead diverse teams and navigate complex interpersonal situations.
• A proactive approach to identifying effective communication methods with clients and teams
• Strong ability to assess client needs and expectations, even when not explicitly stated.
• Passionate about delivering the best customer experience.
• Strong problem-solving, decision-making, and analytical abilities.
• Exceptional attention to detail, organizational, and prioritization skills.
• Capable of initiating and managing processes in a dynamic, fast-paced environment.
• A genuine interest in learning about Villvay’s clients, products, and vision.

Added advantages:

• Experience in the e-commerce industry.
• Knowledge of data engineering and analytics in a business context.
• Experience working or living in the US or Europe.
• Experience in setting up and managing project management tools (e.g. JIRA), to ensure efficient delivery.

Villvay is an equal opportunity employer. Benefits and perks for our full-time employees may include:

• Dollar-pegged salaries
• Paid parental leave
• Paid menstrual leave
• Opportunities to network and connect with a global team
• Hybrid work model
• Flat structure
• Amicable work environment and great peers
• Exposure to international clients and business processes
• Attractive remunerations based on your experience and skills
• Real career growth opportunity for the right person
• OPD and Insurance