techtalentwave

applicants

Core Responsibilities & Duties

• Work on 24/7 operations, including local holidays and weekends. Roster basis shifts will be allocated. (Morning [4.30am -12.30pm] / Day [11.00am – 8.00pm] / Night [7.30pm – 4.30am]).
• Work with internal teams to troubleshoot and resolve issues in the VitalHub product suites.

Qualifications & Experience

•  Following or graduated with a degree in Computer Science, IT or equivalent.
•  Possess excellent interpersonal and communication skills which supports customer service.
•  Familiarity with Remote Control Software such as Remote Desktop Connection or Putty.
•  Knowledge of cloud technologies, such as AWS and Azure, is an added advantage.
•  Ability to work with an open and flexible mindset.
•  A strong desire to learn and grow with the company.
•  Candidates from Colombo and suburbs will be given priority.